Ordering Information

DOGS Unlimited ORDERING OPTIONS

24/7/365

Yes, 24 hours a day, 7 days a week and 365 days a year!

Online Ordering -

Simply go to www.dogsunlimited.com, enter our online store and start ordering any of our high quality gundog training supplies, upland and waterfowl hunting gear and other excellent dog and human equipment for the outdoors, kennel and home. May we suggest creating a User Account so you can take advantage of a host of benefits to make your online ordering experience better.

Toll Free Ordering -

800/338-DOGS(3647)

We are here for you! During normal business hours simply give us a call to make your order or ask questions. After normal business hours please leave your order information including telephone number, email address and/or a message on our SALES STAFF voicemail box and we'll give you a call first thing the next business day if we have any questions or comments concerning your order.

Mail Orders -

Electronic Method of Payment -

Regardless of your ordering method we will gladly accept the following electronic methods of payment:

• American Express
• Visa
• MasterCard
• Discover
• Paypal

Paying Your Order Utilizing One of Our Gift Certificates -

PAID GIFT CERTIFICATES:

These are Gift Certificates that will include a Gift Card/Certificate Number and a PIN Number.

1. You may redeem your DOGS Unlimited Gift Certificate by either calling our Customer Service Department at 800/338-DOGS (3647), online by entering your Gift Certificate number and PIN in the Gift Certificate redemption area at Checkout or including it with a mail-in order.
2. Entering your gift certificate number and PIN online will automatically verify the accuracy of the gift certificate number and the amount of the gift certificate. The appropriate amount will be deducted from the total amount of your order. If there is any amount remaining on your gift certificate simply use the Gift Certificate Number and PIN again on a future order.
3. You may also make an order online and then choose to print it out and send it to us at the address given. If you would like to pay all or part of the order using a gift certificate simply include the gift certificate with your order and we will take if from there. For Mail-in Orders this will also be the process if you decide to use the order sheet in our Dogs Unlimited Big Book Sporting Dog Catalog.

PROMOTIONAL GIFT CERTIFICATES:

These are Gift Certificates that will have a Gift Certificate Number, PIN Number and an Expiration Date.

Promotional Gift Certificates are items that we give to events, organizations and clubs to help them promote themselves or the causes that are important to them. They are NOT redeemable for cash and have a very specific expiration date.

All of the above procedures apply, but with two important conditions:

1. These certificates have an expiration date and will be void after the date shown, NO EXCEPTIONS.
2. Only 1 of these gift certificates can be used per order, also NO EXCEPTIONS.
3. These certificates cannot be applied to shipping charges.

SPECIAL ORDERS -

From time to time we will special order items into our warehouse for our customers. These items may include unique items, specialty items, items that are not on our website or in our catalog (but not always), or discontinued items. If we accept an order for a Special Order Item and that item is returned there is an automatic 20% restocking fee for said item.

Also, there is NO Free Shipping included with any Special Order Items.

Finally, any Special Order Item that is returned after 30 days of being delivered to the customer (regardless as to when the customer actually handles the item) will not be issued a refund but will be subject to an in-store credit for the value of the item less 20% Restocking Fee.

Orders From Outside of the United States -

Prices and payment are in U.S. Dollars via credit card payment only.

Money Orders, Cashiers Checks and Personal Checks

Money order and Cashiers Checks must be in US Dollars and can only be used for shipments within the United States. Money orders and Cashiers Checks must be received at DOGS Unlimited before products are shipped. (Please allow 10 days for money orders and cashiers checks to clear before products are shipped).

Personal Checks (Please allow 10 days for check to clear before products are shipped).